Connect with Carlson
You can trust us to deliver results because, since 1938, we’ve done it time and time again. And we will keep doing so, forever.
Let us know how we can help you.
What our clients have to say about us
"The reliability and ease of collaboration makes Carlson Marketing an invaluable part of our success. It’s a pleasure working with a team that truly understands our vision and consistently delivers results beyond expectations."
"The reliability and ease of collaboration makes Carlson Marketing an invaluable part of our success. It’s a pleasure working with a team that truly understands our vision and consistently delivers beyond expectations."
Frequently asked questions
What can Carlson Marketing do for my business?
At Carlson Marketing, we bring decades of experience in building programs that drive lasting connections and we know exactly what it takes to keep your customers coming back. You can trust us todeliver results because we’ve done it time and time again. Reliable, proven,and dedicated to your success, we know loyalty inside and out.
What regions do you service?
We provide loyalty solutions to the world’s largest loyalty programs around the world. Our systems are versatile, seamlessly integrating with any currency and adaptable to any location.
How do you handle customer data and privacy?
We’re committed to safeguarding your data and your customers’ information. Our privacy policy details how we collect, store, and use data while complying with regulations like GDPR. We use robust security measures and are transparent about our practices to ensure your data remains safe and secure.
What kind of support do you offer?
Our support includes 24/7 customer service, technical assistance, and training resources. Whether you have questions, need help with issues, or require training, our friendly team is on hand to ensure you get the most outof Carlson.
How can your loyalty solutions benefit my business?
Our loyalty solutions boost customer engagement byproviding rewards that encourage desired behaviour and repeat purchases. Wehelp increase retention rates, enhance customer lifetime value, and offervaluable insights into customer behaviour. Ultimately, our solutions can drivegrowth and profitability for your business.
How long does it take to set up a loyalty program?
Getting started with our solution is straight forward and involves a few key steps: we begin with an initial consultation to understand your needs, then customize the system to fit your requirements. Next, we integrate it with your existing systems and provide training for your team. Throughout the entire process, we’ll give you a clear timeline and offer ongoing support to make sure everything goes smoothly.
Can the product be customised to fit my brand?
Yes, we customise the loyalty program to fit your brand perfectly. We work closely with you to tailor the loyalty strategy andprogram and rewards. Additionally, we work with you to design a points structure that aligns with your brand’s objectives and customer engagement goals.
Which systems does the Carlson platform integrate with?
Our loyalty solutions are built to fit right in with your current setup, whether you're using XXX, POS or other systems. We handle the integration process smoothly, aiming to keep disruptions to a minimum and make sure everything works seamlessly with what you already have.
How secure is your loyalty platform?
Our loyalty solution uses strong security measures, like data encryption and secure login processes, and we regularly run security audits. We follow the best industry practices to make sure your information and transactions are always protected.
What are the costs associated with your loyalty program?
Our pricing is designed to be transparent and flexible. Costs may include setup fees, subscription fees, and any additional charges for custom features or services. We’ll give you a detailed quote tailored to your needs and work with you to find a pricing plan that fits your budget.