Services

Elevate your business with our comprehensive loyalty services.

Turn first-time customers into forever customers by connecting with them in ways that are locally relevant, timely and personal.

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Enhance your customer experience

Our services keep your customers coming back

Loyalty Program Management

Whether it’s designing the optimal rewards structure, keeping your members engaged with timely personalized offers, or ensuring everything runs smoothly day-to-day, we help you create and run a loyalty program that enables  your brand to truly connect with your customers: 
  • Consultancy and Strategy Development
  • Technology Integration & Support
  • Customer Service
  • Program Audits
  • Training & Administrative Support
Customer support, reports and meetings for a loyalty program

Carlson Marketing team providing consulting services for customer retention

Customer service representative providing support
Strategy and campaign planning to engage loyalty program members - Design - Marketing - Campaign management

Campaign Services

We drive campaigns that resonate with your customer base in ways that are personal, relevant and engaging. From brainstorming the initial idea to delivering in-depth post-campaign insights, we design campaigns that grab attention and deliver traffic to your digital platforms and physical stores:
  • Strategy & Planning
  • Design & Copy Crafting
  • Development & Execution
  • Omni-channel Experience Delivery

Data Services & Management

We dig deep into your customer data to uncover insights that help you make smart tactical marketing decisions while continuously improving your brand strategy:
  • Data Storage, Segmentation & Analysis
  • Customer Solution Recommendations
  • Outcome Insights & Reporting
A software dashboard with analytics charts
Rewards for a loyalty program - Rewards Management and organisation

Rewards Management

Build deeper engagement with our ever-growing partner list, bring in your own partners, or use a combination of the two to craft the perfect rewards program, with optimal delivery powered by RewardOps:
  • Extensive Reward Options
  • Promo Code Functionality
  • Power to Scale without limits
  • Self-service Management capabilities
  • Global Reach with local flair

Ready to get started?

If you’re looking for comprehensive loyalty solutions, a cutting-edge loyalty platform and fulfilment engine, and highly targeted marketing services to engage your customer base, you’ve come to the right place.